Case Study
Client Name: School – Cranleigh
Location: Cranleigh
Project Name: School in Cranleigh – Gate Intercom Upgrade
Services Provided:
- Upgrade of failed gate intercom systems (Nursery and School)
- Installation of video and audio intercom system
- Integration with fixed handsets in main offices and nursery
Project Duration: 2 engineers, 2 days
Challenges and Pain Points:
The client needed a quick solution to an urgent safeguarding issue. The gates were wide open, which posed a significant security risk. The previous audio-only intercom system, which used mobile phones and monthly subscriptions, was unreliable and insufficient for effective visitor screening.
Solution:
Nova’s team conducted a site survey and, with extensive knowledge of the school’s layout, recommended upgrading the system from an audio-only setup to a video and audio intercom. This allowed staff to visually verify visitors before granting entry. We also installed fixed handsets in the main office and nursery, providing easy access and full visibility.
Outcome:
- Improvement: The upgraded system significantly improved safeguarding by allowing staff to see visitors at the gates before granting entry.
- Convenience: The system was integrated with fixed handsets, eliminating the need for mobile phones and subscription fees.
- Client Satisfaction: The school was pleased with the fast turnaround and the increased security, especially for student protection.